Refund policy

Return & Refund Policy

At ModernVow.co, customer satisfaction is important to us. Please review our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

  1. The item must be unused and in its original condition.

  2. The item must be returned in its original packaging.

  3. Proof of purchase is required.

2. Non Returnable Items

The following items are not eligible for return:

  1. Custom or personalized jewelry.

  2. Rings that have been resized or modified.

  3. Items showing signs of wear, damage, or alteration after delivery.

  4. Clearance or final sale items.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund request.

If approved:

  1. Refunds will be issued to the original payment method used for the purchase.

  2. Processing times may vary depending on your bank or payment provider.

4. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide clear photos of the item and its packaging.

We will review the issue and work to resolve it as quickly as possible.

5. Return Shipping

  1. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

  2. Original shipping charges are non refundable.

6. Exchanges

We currently offer exchanges for defective or damaged items only.

7. Contact Us

For return requests, exchange inquiries, or any questions regarding this policy, please contact us through the Contact Us page on ModernVow.co before sending any item back.

8. Agreement

By placing an order on ModernVow.co, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.